Domain Monster – Gold Domains at the end of an expiry rainbow. posted by Fuzed

Domain Monster – Gold Domains at the end of an expiry rainbow.

posted by Fuzed

Monday, February 22, 2010

Having bought and sold domains over the last 10 years, I thought I was pretty clued up on who were the best people to deal with, and who wasn’t, like most of us I guess?
Well I recently discovered Domain Monster, and to my absollute delight, they do everything they say on the tin, and more!  Very unusual you will agree in the internet world today, lots of claims of great service but no action.
You will see an affiliate link at the end of this post, I’m mentioning it, as I tend to ignore plenty of web posts, where there is a strong affiliate presence, not wanting to be duped by clever advertorials so to speak, this is not the case here, its only 1 click to join the program and you get the opportunity without filling in any other forms once you have an account, so would be madness not to have a link, seeing as they have impressed me so much.
If you do visit domain monster and are interested in obtaining domains should they expire and let drop, its very easy.  Simply search for a domain, and if its registered, you will see a box next to the domain with BACKORDER wrote on it, click it, add it to your basket and checkout, £0 upfront, and only a token payment should the registration be successful, you can monitor as many domains as you wish for free, you only pay when you secure the domain you want.
DROP CATCHING VALUABLE DOMAINS.
I spotted domain monster coming up more and more when I did whois searches on domains that had dropped, and eventually signed up and listed for FREE, the domains I wished to secure.  Within a week I had over 20, amogst them, strong keyword domains and even several 3 letter .co.uk domains.
Well at the end of week one, I had missed a few, and had won 3, now I’m not going to get rich from the 3 I won, but they were the ones I wanted,and the other drop catching companies had them taken, so plenty of people chasing them, so to my delight they were mine, and adding more, I now have over 25 very good domains in my Domain Backorder Section, and fingers crossed more joy to come.
Domain Monster Customer Service.
Ok, you can get websites out there that offer the world, and have great products, but the levels of customer service are poor in general, and some of the tactics employed, would get them a lead spot in watchdog.
Now it may have been the baby banging his musical rattle keys, but for the life of me, I could not work out a very basic answer, and was dreading emailing domain monsters support with such a basic question, as I have become accustomed to short shrift replies from most well known companies I have used in the past, even with valid questions.  So I followed the link to the support page, and noticed there was a low rate local call number, it said support, but as we have all experienced, most of these are just sales lines, and you end up emailing anyway.
So I called it, almost instantly my call was answered, a friendly greeting you usually only see when visiting the states, and a helpful, knowledgable person on the end of the line.  My question was answered instantly, and was asked if I had any other questions or needed any help.  I didn’t and the call ended with a lovely manner like that of the one when answered.  It totally blew me away, how effortless it was and as you always hoped it would be.  To say it was first class wouldn’t do it justice.
Thank you Domain Monster for doing what the others don’t!

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